Public Safety Telecommunicator I
Individuals who call 911 are often in a state of panic—a properly trained telecommunicator can control the call with empathy, remain calm, know the appropriate response and provide clear instructions until field personnel arrive. The new College of DuPage 911 Public Safety Telecommunicator Certification course combines classroom instruction and use of an advanced simulated 911 communications center. The Basic 80-Hour Public Safety Dispatch course will result in the Emergency Telecommunicator Certification, recognized through the International Association of Emergency Dispatchers (IAED).
Tuesday and Thursday, August 22 to December 14, 2017
6:30 p.m. to 9 p.m., $759
Homeland Security Training Center (HTC)
WIOA Approved Workforce Innovation and Opportunity Act
It is the federal funding source for the occupational training paid for by the DuPage County Workforce Development at workNet DuPage.