Public Safety Telecommunicator I

Individuals who call 911 are often in a state of panic—a properly trained telecommunicator can control the call with empathy, remain calm, know the appropriate response and provide clear instructions until field personnel arrive. The new College of DuPage 911 Public Safety Telecommunicator Certification course combines classroom instruction and use of an advanced simulated 911 communications center. The Basic 80-Hour Public Safety Dispatch course will result in the Emergency Telecommunicator Certification, recognized through the International Association of Emergency Dispatchers (IAED).

Tuesday and Thursday, January 23 to May 17, 2018

6:30 p.m. to 9 p.m., $759
Homeland Security Training Center (HTC)

WIOA Approved Workforce Innovation and Opportunity Act

It is the federal funding source for the occupational training paid for by the DuPage County Workforce Development at workNet DuPage.

For more information contact: Adela Meitz at (630) 942-2389, or visit


Register for class through MyAccess

Homeland Security Training Institute at College of DuPage

425 Fawell Blvd.

Glen Ellyn IL 60137

(630) 942-2183

  2018 College of DuPage