Public Safety Telecommunicator I
Individuals who call 911 are often in a state of panic—a properly trained telecommunicator can control the call with empathy, remain calm, know the appropriate response and provide clear instructions until field personnel arrive. The new College of DuPage 911 Public Safety Telecommunicator Certification course combines classroom instruction and use of an advanced simulated 911 communications center. The Basic 80-Hour Public Safety Dispatch course will result in the Emergency Telecommunicator Certification, recognized through the International Association of Emergency Dispatchers (IAED).
Tuesday and Thursday, January 24 - May 17, 2017
6:30 p.m. to 9:00 p.m., $759
Homeland Security Training Center