The college provides extensive resources to
maximize learning for every student. The following
links and contacts are for online students.
Learn how to get in touch with COD Online to find answers to your questions.
It is likely someone before you has asked
the same question. You may find the answer to your question in the FAQ.
Over the phone
Call (630) 942-2490.
Student support hours are 8:00 a.m. to 6:00 p.m.,
Monday through Thursday during the summer term. We are closed Friday through Sunday.
E-mail firstname.lastname@example.org at
Chat with us during business hours via the chat box on the lower right side of this page, or send us your question
when we are offline.
Call or email for an appointment with an OIDCO staff member in person. We can provide orientation to online learning,
help find course related information, demonstrate basic Blackboard features and navigation through a Bb course, and direct students
to appropriate service areas for further assistance.
Please let us know how we are doing by taking this brief customer satisfaction survey.
Online students at COD have access to numerous resources they can use to help them excel in their online courses.
The Learning Commons
The Learning Commons offers an array of academic support services at the Glen Ellyn campus and the Carol Stream,
Westmont regional centers.
For more details, visit the Learning Commons website or read about the tutoring and academic support services offered here.
As an online student, you are strongly encouraged to contact your instructor whenever you need academic
assistance and/or guidance regarding your specific course. Actively interacting with your instructor is critical to your success
in online learning. You can find your instructor's email address in our online Faculty Directory.
The library at COD offers students access to a wide range of resources for research, study and career growth. Many of the databases and resources can be accessed online and if you are in Illinois, you may be able to have library materials sent to a library in your local area throughI-Share.
Learn more about the library ontheir website, or contact a librarian through theiremail form, by phone at(630) 942-3364, or using a wide range of other methods listedhere.
Counseling and Advising
Whether you need help choosing courses or are struggling to find ways to be a more successful online student, the counselors and advisors at COD are ready and willing to help.
Find out more about the services available through Counseling and Advising on their website, or contact them at email@example.com by phone at (630) 942-2259.
If you are having technical issues with Blackboard, myACCESS, your COD email, the insideCOD Student Portal or a variety of other technical issues, please contact the COD Information Technology Help Desk.
The Information Technology Student Help Desk can be reached at (630) 942-2999 or at firstname.lastname@example.org.
The Help Desk is available:
- Monday to Friday: 7:30 a.m to 10 p.m.
- Saturday: 8 a.m. to 5 p.m.
- Sunday: 11 a.m. to 8 p.m.
*Please note the hours may differ on holidays, during summer term or when classes are not in session. Please contact the department for operating hours during these times.
Additional Student Services at COD
Need additional College of DuPage support services? Use this quick refernece guide to find them.