Letting Students Service Your Vehicle
To provide the automotive student an opportunity to hone their skills in automobile repair while learning essential job skills. The vehicles serviced have real live problems with real live customers. The class runs in 8 weeks sessions.
Who is eligible to have their vehicle worked on?
The service class only works on vehicles owned by employees of the College of DuPage which includes faculty, staff, and administrators. We do not work on vehicles for students, student workers, or the general public out of respect to the local employers of our students and graduates, board policy, and for insurance reasons.
What type of work can be completed?
The service class focuses on the mundane routine service and maintenance repairs that apprentices would be doing the first few years of their professional lives. On occasion, we will take on a "problem child" car to give the students a challenge. The list of "routine service and maintenance" items includes: brakes, steering and suspension repairs, alignments, tire work, oil changes, automatic transmission services, air conditioning service, electrical problems of all types, and cooling system maintenance.
What type of work is NOT done?
The major jobs that only a journeyman automotive technician would be allowed to do in a "for pay" shop. The list includes: automatic transmission rebuilds, engine rebuilds, valve jobs, timing belts, and body work of any kind.
What does the service class consider a challenge?
The "Check Engine" light is one of the biggest challenges an apprentice can tackle. To really become GOOD at repairing these issues requires practice and experience. During our sessions we try to repair several of these issues.
Who is working on the vehicle?
The students registered for the class do the work of repairing the vehicle. This includes test driving the vehicle to verify the complaint, inspecting the vehicle for repairs needed to fix the complaint, repairing the vehicle, and final test drive to verify the complaint has been fixed. The instructor is there to give guidance when the students have questions and to protect the customers from unneeded repairs and costs. Every part or service has to be approved by the instructor before work begins. Every vehicle is test driven by the instructor before it is released to the customer.
When does the service class work on cars?
The service class is offered in 8 or 10 week sessions each semester. Check MyACCESS for AUTO-2280 Automotive Service for more information.
How do I get my car on the list for repairs?
Fill out a Vehicle Repair Request Form. This form is submitted to firstname.lastname@example.org so you will need to check MyACCESS to see if AUTO-2280 is in session as this email account is only monitored while the AUTO-2280 Automotive Service class is in session.
What do I pay for?
The customer is responsible to pay for parts and related shop supplies needed to repair the vehicle. The students will not contact the customer for work done under $300.00. Please remember that this is a learning environment and class time is valuable. Make sure you read the Disclaimer Information sheet to ensure you understand all of your financial obligations.
How do I pay the bill?
An invoice and work order will be mailed to your address on file within the semester your car repairs were completed. Payment is due when you receive the COD invoice.
You can pay through MyACCESS or at the Cashiers' Office in Berg Instructional Center (BIC), Room 2525. This document further explains the requirements of the process and what you'll need to do to remit payment.
When can I drop off my car?
A lab supervisor is available starting at 7:30 a.m. It is the customer's responsibility to check that their name, address, home phone, and school email are included and correct. At the time of drop off you will sign this disclaimer and give permission to complete any repairs for up to $300. For any repairs over $300 you will be contacted by the Service Class Instructor
Tom Robertson, Program Coordinator
Technical Education Center (TEC), Room 1064, (630) 942-2439
Peter Deeman, Program Advisor
Technical Education Center (TEC), Room 1047, (630) 942-2548
Bridget McFarland, Program Support Specialist
Technical Education Center (TEC), (630) 942-8419
Business and Technology Division
Technical Education Center (TEC), Room 1034, (630) 942-2592
College of DuPage
425 Fawell Blvd., Glen Ellyn IL, 60137
(630) 942-2800 (Main)
(630) 942-3000 (Student Services)
2018 College of DuPage