Tuition Refunds for Credit Classes
Refunds are given only if the requests are made to the Registration office during the refund periods (see Calendar). All refunds will be issued from the Accounts Payable department by check to the student within two to three weeks of the refund request, except for payments made by charge cards which will be refunded back to the credit card. Exchanges cannot be performed through Internet Registration.
The Registration Calendar indicates the appropriate time period for refunds. Refunds for classes that begin and end outside of the regular semester schedule are determined on an individual basis.
A 100% refund is granted for withdrawal up to one day prior to the first class. Parents must call (630) 942-2208 to request a withdrawal or they will be charged the full amount. Please note that non-attendance does not count as withdrawal. If a class is canceled, a complete refund will be issued.
A 100 percent refund is given if you withdraw up to one calendar day before the start of your class. Please note that non-attendance does not count as withdrawal.
Refunds for Field & Interdisciplinary Studies
Trip fees are non-refundable. Travel protection brochures are available in the Field Studies office.
Refunds for Canceled Classes, College Errors
A 100 percent refund is given for a withdrawal that is caused by a canceled class or a college error. If a substitute class is not taken, a refund for paid tuition and fees will be issued within two to three weeks.
Medical Withdrawals: Requests for medical withdrawals should be made to the Dean of Enrollment Services. Send medical forms to Student Registration Services, SSC 2221, (630) 942-2687. Requests should be made in writing and accompanied by documentation from a physician or medical institution to verify the medical condition, date of onset and estimated length of treatment. Request forms for medical withdrawals are reviewed individually. Refunds are issued when appropriate within the guidelines of the College of DuPage refund policy. You will receive written notification of the decision within three (3) weeks from the office of the Student Registration Services.
The $20 admission/recording fee will not be refunded.
Lab and Material Fees
Students withdrawing from credit classes that have lab/material fees will receive 100 percent of the lab/material fees for the first 7 percent of the session. Lab/material fees will not be refunded after 7 percent of the session.
Credit and Noncredit Class Concurrent Registration
If a student who is registered for both credit and non-credit classes wishes to withdraw from one class, the refund policy used will be the one appropriate for the class from which the student is withdrawing.
Appeals regarding refunds should be made in writing to the office of the director of Admissions, Registration and Records. You will be notified in writing within two to three weeks of the decision whether or not to grant your refund request. To request an appeal in writing, print and complete the Tuition Refund Request form and return it to the appropriate office (refer to the form instructions for more information on the submission process).
Payment Due Dates
All students are required to pay their tuition and fees at the time of registration. Students may pay by cash, check or credit card. Students unable to pay in full must enroll in our convenient "Payment Plans". Students receiving financial aid (i.e., grants and loans) must enroll in the College's deferred payment plan. Direct links to these payment options are found in myACCESS.
For Financial Aid questions, visit the Financial Aid website, call (630) 942-2251 or email firstname.lastname@example.org. For other questions, please contact the Cashier's Office at (630) 942-2206, email
Student Services Center (SSC), Room 2221
Monday to Thursday: 8 a.m. to 7 p.m.
Friday: 8 a.m. to 5 p.m.
myACCESS Help Desk: (630) 942-2999
Individuals who need language assistance, please call Campus Central at (630) 942-3000 or email email@example.com.
2014 College of DuPage