Service Excellence at College of DuPage

Thank you for taking the time to invest not only in the well-being of COD, but in yourself. This series, focused on Service Excellence, provides a high-energy environment where you will discover what Service Excellence means and how you can apply it in your everyday life (both here and at home). 

Module 1 - Building a Foundation of Service Excellence

This module will help you to discover the importance of Service Excellence, and how it plays an integral role at the College of DuPage.

This module provides the foundation for Module 2: Exploring Service Excellence and you should complete this on your own before beginning Module 2.

Module 2 - Exploring Service Excellence is a module presented by Steve Beck, of Beck Seminars. Steve is a motivational speaker, author and well-known expert on providing service in an educational environment. In this session you will hear more about how to uncover your personal excellence.

Module 3 - Creating Service Excellence is a module where Steve Beck will help you take your service excellence to the next level! You'll personalize your approach to service and develop your own techniques for delivering service excellence.

All 3 modules are now available online in two different courses:
Service Excellence for Faculty and  Service Excellence for Staff
To register, email the TLC and be sure to include your name, your Colleague ID#, and make sure to specify if you are faculty or staff.

Please allow 24 hrs for your registration request to be processed. Once you register you will receive an email from the TLC with further instruction. 


Contact Information

Teaching and Learning Center
Student Resource Center (SRC), Room 1105/1107, (630) 942-3805

Service Excellence Online


Service Excellence at COD

The Service Excellence Series is now available online. Watch this short preview video to learn more!