Student services and resources are available via phone, video chat, email and on the College of DuPage website during the COVID-19 pandemic.
Hours of Operation
- The following areas are available by phone, 8 a.m. to 7 p.m., Monday through Thursday:
- Admissions and Outreach
- Student Registration Services
- Cashier's Office
- Counseling, Advising and Transfer Services
- Office of Student Financial Assistance
- Campus Central
- The College of DuPage Library is currently open to employees, students and the public. For hours of operation, visit the Library's website.
- For other areas, please visit Campus Hours.
All doors are now unlocked from 5 a.m. to 11 p.m. on days the College is open.
- Summer semester is underway with alternative instruction.
- Please check your online course ahead of the start date to make sure you have all you need to be successful this term. Visit our Academic Calendar for more information on specific dates.
Accessing Email and College Learning Tools Remotely
Learning online is an adjustment that College of DuPage wants to make as simple as possible for you. From accessing student email to Blackboard to knowing what's available online at the Library, we've got you covered!
Working remotely, it’s more important than ever that students use their dupage.edu email. Outlook often organizes emails into two categories: Focused and Other. Be sure to check both categories of emails so you are receiving the latest news. Follow these steps to learn more or to learn how to disable this functionality. You can also visit Student Email for more information.
Microsoft Office 365 is available free to COD students. Read more about the benefits of Microsoft Office 365.
Blackboard can be accessed through the portal or through the Blackboard App on your mobile device. The Blackboard App is free to download and available at the Google Play Store or the Apple App Store. Use it to download content, receive PUSH notifications when new items are added to your courses, and to join a Collaborate Ultra session. Blackboard is also available via a mobile browser on your mobile device at bb.cod.edu.
The College of DuPage Library is open to employees, students, and the public. For hours of operation, visit the Library's website.
Many Library resources are available through the Library’s website. Students can access databases and e-resources, find research guides, monitor their library accounts, request interlibrary loan materials, and chat with a librarian online.
Library Card Requests
If you haven’t yet activated your Library account, use this form to request Library access. If you have a COD ID card, please include the number on the bottom of your card (which starts with 2130), and Circulation staff will email you once they activate the ID number as your Library card. If you don’t have a COD ID, a barcode number will be emailed to you as soon as Circulation staff process your request. You can use this barcode to access the Library's online resources.
Students can also connect with the library online via COD's Library Chat. The Library Chat is available during regular Library hours of operation. Virtual appointments can be scheduled during these times.
Learning Commons services will be available online only. Online academic assistance is available for Math Assistance; Tutoring Services; and Writing, Reading, Speech Assistance.
Learning Commons Hours
Visit the Learning Commons hours for specific services hours.
Online academic assistance is available for Math Assistance; Tutoring Services; and Writing, Reading, Speech Assistance.
- Live Online Assistance using Blackboard (BB) Collaborate
- Email Assistance via the Ask a Math, Physics, or Chemistry Question online form
- DIY Reviews
- Live Online Assistance via Blackboard Collaborate 5 days a week for a variety of courses: Accounting, Math, Anatomy, CIS, Chemistry, Biology, Physics, Spanish, ELA, study skills, and more!
- Assistance for any course via the Ask a Peer Tutor online form
- Student Success Resources
Writing, Reading, Speech Assistance:
While offices will be closed for face-to-face transactions, all departments will maintain their online pages and will have email and phone access. View list of Student Support areas and contact information.
Campus Central can support students with many general questions at (630) 942-3000 or email firstname.lastname@example.org. Reach out if you are in need of information on how to:
- Navigate myACCESS
- Register for classes online
- Testing or prerequisite information
- Make a payment or start a payment plan
- Obtain student records information such as transcript ordering and enrollment verification
- Receive commencement information
- Receive language assistance
The Counseling & Advising Services Office is available to help students manage their academic concerns and offer other relevant guidance. Students needing assistance should contact Counseling & Advising Services (630) 942-2259. Counseling is provided at no cost. Responses to all calls and inquiries will occur in the order in which they are received.
Students can also visit the Counseling, Advising and Transfer Services website for other resources and use the link at the bottom of the page to ask a counselor a question.
Student Financial Assistance is operational and will respond to your inquiry as soon as possible. Please monitor your COD student email for notifications and follow-up.
You can access all things financial aid-related in Financial Aid – Self Service. Login to the insideCOD student portal and launch Financial Aid Self Service from the myACCESS student menu. Financial Aid is also available on mobile devices. Download the ChapApp for iOS or Android to get Financial Aid – Self Service at your fingertips.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act
All CARES Act funds recipients have been identified and this is now closed. Applications are no longer being accepted. Access the CARES Act Reports.
Higher Education Emergency Relief Fund (HEERF)
The Department of Education has allocated funds through the Higher Education Emergency Relief Fund (HEERF I, II, III) to College of DuPage. These funds are to support students who are financially impacted by the COVID-19 pandemic. Applications are open to fund students with unmet needs on a first come, first serve basis until funds are exhausted. Learn more about HEERF.
The Governor's Emergency Education Relief Fund (GEER)
The Governor’s Emergency Education Relief Fund (GEER), established under the Federal CARES Act, supports targeted initiatives to enroll and retain underrepresented, first generation, and high economic need students. Eligible College of DuPage students who are experiencing barriers created by the COVID-19 pandemic may apply. Learn more about GEER.
College of DuPage Emergency Funding Program (EFP)
College of DuPage provides you the opportunity to make payments throughout the semester via one of our affordable payment plans. Read more about payment plans.
Federal Student Aid Loan Forbearance and Guidance for Parents and Students
To provide relief to student loan borrowers during COVID-19, federal student loan borrowers are automatically being placed in an administrative forbearance, which allows parents and students to temporarily stop making monthly loan payments. Read more from the U.S. Department of Education.
Spring 2022 Scholarships
Spring 2022 Scholarships are accepted Sept. 1 through Nov. 1, 2021. Read more about scholarships.
The staff in the Office of Student Life continues to support our students while working
remotely. You can reach us via email at email@example.com or leave a message at (630) 942-2243.
Please contact us with questions about:
- New Student Orientation
- Orientation Leader Program
- Living Leadership Program
- Student Clubs and Organizations
- Fuel Pantry (Food Pantry)
Are you expecting any refunds from COD while we work online? No worries, we got you covered! Financial aid is disbursing to student accounts as scheduled. Like with any online banking services, we also offer direct deposit of refunds to your personal banking account. This is the safest and fastest way to get your funds. Follow these simple instructions to enroll in eRefunds.
College of DuPage offers a variety of resources to help the community and students. If you or someone you know is experiencing hardship, we hope that these resources may be of help to you. If you are feeling overwhelmed and need to discuss your situation with someone, please reach out to our counselors at (630) 942-2259 or by visiting cod.edu/counseling. Our counselors are here to help you.
- Coronavirus (COVID-19) Student Self-Reporting Form
- Communicable Disease Student Self-Reporting Form
- DuPage County Health Department
- Illinois Department of Public Health
- Illinois Community College Board Coronavirus Guidance and Resources
- U.S. Center for Disease Control Coronavirus Information
- World Health Organization Coronavirus Information
Support your community, reduce stress, workout your mind and body and learn about ways to help yourself and others through a variety of partners and resources listed with COD Cares.
The Fuel Pantry is for all students, faculty, and staff facing food insecurity and in need of assistance. Please visit The Fuel Pantry for more information.
The following links provide listings for food pantries in DuPage County and the surrounding area. Please be aware that some food pantries require you to demonstrate need through income verification. Please call ahead.
Supplemental Nutrition Assistance Program
Supplemental Nutrition Assistance Program (SNAP) work requirements for Able-Bodied Adults Without Dependents (ABAWDs) have been temporarily suspended in every county in Illinois due to the state of the emergency. Read more about SNAP requirements
Affordable Hotel Rates for Students
The DuPage Visitors Bureau is trying to support students who may be terminating a lease or need a temporary place to stay. The list of DuPage Visitors Bureau Student Hotel Rates can help. Please use this list as a guide to find affordable hotel options and ask for the “college rate.”
Students Illness Reporting Protocol
We ask any student who becomes infected with COVID-19 or any other communicable disease submit the Communicable Disease Reporting Form to report their illness and receive proper guidance from the college.
We recognize that these are unsettling times and we want you to know that your safety and well-being as a student is our first priority. Our hearts go out to everyone who has been impacted by this health crisis. Please use alternative options to stay in touch with your instructors and our staff using the tools provided on Student Resources for COVID-19 webpage. We will continue to serve you at College of DuPage and look forward to resuming regular operations as soon as we are able.
Last updated: June 29, 2021