Female student studying

Student Resources

Alternative Instruction

Online and alternative instruction will continue through the end of the spring 2020 semester (May 15):
  • Students should not come to the main campus or any COD center.
  • No in-person class meetings or in-person laboratory sessions will be held. All instruction, including laboratory and studio sessions, will be delivered online or through other alternative formats to the maximum extent possible.
  • Laboratory and studio sessions that cannot be delivered online will be postponed to future dates to be determined later.
  • Students should check with their instructors for information on how instruction will be delivered. Students should also monitor their dupage.edu email and Blackboard for additional information.

Week of March 30 to April 5 (Spring Break):

  • No instruction will be delivered. 
  • Students should not come to the main campus or any COD center.

College Facilities

No college facilities will be available for student use through May 15. The Library, computer laboratories, and other laboratories and studios will be closed.

Student Email

Working remotely, it’s more important than ever that students use their dupage.edu email. Visit the Student Email for more information.

Accessing College Learning Tools and Services Remotely

Most COD online systems and services are available to you via the portal (inside.cod.edu), which you can access from any home computer via your preferred web browser. You can also access the portal and many other tools using the Chap App using a mobile device. The Chap App is free to download and available for iOS or Android at the Google Play Store or the Apple App Store

Learning Tools 

Blackboard can be accessed through the portal or through the Blackboard App on your mobile device. The Blackboard App is free to download and available at the Google Play Store or the Apple App Store. Use it to download content, receive PUSH notifications when new items are added to your courses, and to join a Collaborate Ultra session. Blackboard is also available via a mobile browser on your mobile device at bb.cod.edu.

Many Library resources are available through the Library’s website. Students can access databases and e-resources, find research guides, monitor their library accounts, request interlibrary loan materials, and chat with a librarian online. If you haven’t yet activated your Library account, use this form to request Library access. If you have a COD ID card, please include the number on the bottom of your card (which starts with 2130), and Circulation staff will email you once they activate the ID number as your Library card. If you don’t have a COD ID, a barcode number will be emailed to you as soon as Circulation staff process your request. You can use this barcode to access the Library's online resources.

Students can also connect with the library online via COD's Library Chat. The Library Chat is available during regular Library hours of operation:

  • Monday through Thursday, 7:30 a.m. to 10 p.m.
  • Friday, 7:30 a.m. to 4:30 p.m.
  • Saturday, 9 a.m. to 4:30 p.m.
  • Sunday, noon to 6 p.m.

Virtual appointments can be scheduled during these times.

Hours during Spring Break will remain the same except Monday through Thursday hours will be 7:30 a.m. to 7:30 p.m.

Learning Commons services will be available online only. Online academic assistance is available for Math Assistance; Tutoring Services; and Writing, Reading, Speech Assistance.

Learning Commons Hours

March 28 to April 5 (Spring Break):

April 6 to May 15

  • Learning Commons services will be available online only. No face-to-face sessions will be held. 
  • Online assistance options for Math Assistance; Tutoring Services; and Writing, Reading, Speech Assistance are listed below.

The off-campus Learning Commons will be closed March 16 to May 15. No testing services will be available.

Online Assistance

Online academic assistance is available for Math Assistance; Tutoring Services; and Writing, Reading, Speech Assistance. 

Math Assistance:

Tutoring Services:

Writing, Reading, Speech Assistance:

 

Student Services

While offices will be closed for face-to-face transactions, all departments will maintain their online pages and will have email and phone access. View list of Student Support areas and contact information.

Campus Central can support students with many general questions at (630) 942-3000 or email campuscentral@cod.edu. Reach out if you are in need of information on how to:

  • Navigate myACCESS
  • Register for classes online
  • Testing or prerequisite information
  • Make a payment or start a payment plan
  • Obtain student records information such as transcript ordering and enrollment verification
  • Receive commencement information
  • Receive language assistance

The Center for Access and Accommodations will continue to support students through its website, by phone at (630) 942-2154, or via email at access@cod.edu.

The Counseling & Advising Services Office is available to help students manage their academic concerns and offer other relevant guidance. Students needing assistance should contact Counseling & Advising Services (630) 942-2259. Counseling is provided at no cost. Responses to all calls and inquiries will occur in the order in which they are received. 

Students can also visit the Counseling, Advising and Transfer Services website for other resources and use the link at the bottom of the page to ask a counselor a question. 

Registration and Records has links, answers and critical information related to policies, registration calendars and much more. If you need additional support, Registration staff can be contacted by phone at (630) 942-2377 or via email registration@cod.edu.

Student Records staff can be contacted at recordsoffice@cod.edu or by calling (630) 942-2340.

Student Financial Assistance is operational and will respond to your inquiry as soon as possible. Please monitor your COD student email for notifications and follow-up.

You can access all things financial aid-related in Financial Aid – Self Service. Login to the insideCOD student portal and launch Financial Aid Self Service from the myACCESS student menu. Financial Aid is also available on mobile devices. Download the ChapApp for iOS or Android to get Financial Aid – Self Service at your fingertips.

Student Emergency Relief Fund

The College has established a Student Emergency Relief Fund to provide assistance to students who are financially struggling as a result of the pandemic. Students who are in need can apply at foundation.cod.edu/covid19relief.

Adjusted Payment Plans

Due to COVID-19, College of DuPage is temporarily adjusting the payment policy. Students who register for summer or fall courses now have extended time to sign-up for a payment plan or pay their balance in full.

  • Summer 2020 Classes: Students must either enroll in a payment plan or pay their balance by May 31. Without payment or a payment plan, students will be dropped from their courses beginning June 1.
  • Fall 2020 Classes: Students must either enroll in a payment plan or pay their balance by June 30. Without payment or a payment plan, students will be dropped from their courses beginning July 1.

Fall Scholarships

The deadline for Fall 2020 Scholarships has been extended. Please apply by Friday, May 1.

Are you expecting any refunds from COD while we work online? No worries, we got you covered! Financial aid is disbursing to student accounts as scheduled. Like with any online banking services, we also offer direct deposit of refunds to your personal banking account. This is the safest and fastest way to get your funds. Follow these simple instructions to enroll in eRefunds.

 

Resources

Fuel Pantry

During the time that the college facilities are not available to students, the Fuel Pantry will not be accessible. The following links provide listings for food pantries in DuPage County and the surrounding area. Please be aware that some food pantries require you to demonstrate need through income verification. Please call ahead.

Supplemental Nutrition Assistance Program

Starting April 1, Supplemental Nutrition Assistance Program (SNAP) work requirements for Able-Bodied Adults Without Dependents (ABAWDs) have been temporarily suspended in every county in Illinois due to the state of the emergency. If you need food during COVID-19, follow these steps.

 

Affordable Hotel Rates for Students

The DuPage Visitors Bureau is trying to support students who may be terminating a lease or need a temporary place to stay. The list of DuPage Visitors Bureau Student Hotel Rates can help. Please use this list as a guide to find affordable hotel options and ask for the “college rate.”

Other Resources

Students Illness Reporting Protocol

We ask any student who becomes infected with COVID-19 or any other communicable disease submit the Communicable Disease Reporting Form to report their illness and receive proper guidance from the college.

 


We recognize that these are unsettling times and we want you to know that your safety and well-being as a student is our first priority. Our hearts go out to everyone who has been impacted by this health crisis. Please use alternative options to stay in touch with your instructors and with our staff using. We will continue to serve you at College of DuPage and look forward to resuming regular operations as soon as we are able.

Last updated: April 3, 2020