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Understanding Your Award Letter

Your award letter will provide you with the financial aid that you qualified for based on your FAFSA, whether it is grants, loans, work study, or a combination. It is important that you read and understand your award letter. To help you understand your award letter, please click on the links below for more information 

  • What do I do now?
  • How is my financial aid determined?
  • How do I accept my financial aid?
  • Do I need to be a full-time student?
  • Can I register for classes?
  • Can I repeat classes?
  • How do I buy my books with my financial aid?
  • How do I pay my tuition with my financial aid?
  • When do I get my refund check?
  • Is there a maximum amount of Pell Grant money I can receive?
  • Is there someone I can sit down with and talk to about my award letter?

Financial Aid Tips 

  1. Students must apply for financial aid every academic year. An academic year is defined Fall Semester to Summer Semester.
  2. If you enroll full-time for the Fall Semester and Spring Semester - and receive your full financial aid awards for the Fall and Spring Semesters - you may not have financial aid available for the Summer Semester. 
  3. Our advice - any refund checks you received midterm, save the refund check and use them to cover your Summer Semester classes.


Helpful Resources

Rights and Responsibilities - Understanding your Financial Aid

Satisfactory Academic Progress Policy

Contact Information

Office of Student Financial Assistance
Student Services Center (SSC), Room 2220, (630) 942-2251
Fax: (630) 942-2151

Summer Hours (Through Aug. 9)
Monday to Thursday: 8 a.m. to 7 p.m.

Friday: Closed

Regular Hours
Monday to Thursday: 8 a.m. to 7 p.m.
Friday: 9 a.m. to 5 p.m.