Counseling sessions and personal information will remain private and confidential within the Counseling, Advising, and Transfer Center except for the specific circumstances listed below under “Limits of Confidentiality.” Counselors will not disclose any private and confidential information to any faculty, staff, and other COD employee outside of the Counseling, Advising, and Transfer Center without your consent. In order for counselors to discuss any information about you with any individual or agency outside of our center, you must give signed consent. The specific limits to confidentiality are as follows: 

Limits to confidentiality

  1. If there is evidence of clear and imminent danger to yourself. In this case, the counselor would take action to assure your safety, releasing only the information needed to do this.
  2. If there is evidence of clear and imminent danger to others. The counselor would have to take action to protect the other person, releasing only the information necessary to assure the person’s safety.
  3. If there is reasonable suspicion or evidence of abuse or neglect of anyone under the age of 18, elderly, or person with a disability, a counselor would be required to report that information to the appropriate agency.
  4. If the Counseling, Advising, and Transfer Center is ordered to do so by a court of law.
  5. If you have been reported to the Behavioral Intervention Team (BIT), the counselor will disclose to the BIT that the student has received services and make recommendations as to how to best proceed with the case.
  6. If you sign a release of information form allowing Counseling, Advising, and Transfer Services to provide specific information regarding counseling sessions to specific parties.

In order to provide students with the highest quality of care, a counselor may consult with other Counseling, Advising, and Transfer Center staff. All staff members are ethically and legally bound to treat that information confidentially. Your counseling records do not become part of your educational or financial records.

If you have any questions or concerns about confidentiality, please contact the Counseling, Advising, and Transfer Center at (630) 942-2259.

Contact Information

Counseling, Advising and Transfer Services
Student Services Center (SSC), Room 3200, (630) 942-2259

Regular Hours for the Glen Ellyn campus:

Monday to Thursday: 8 a.m. to 7 p.m.

Friday: 8 a.m. to 5 p.m.

Check with each off-campus center for their hours:

Carol Stream

New to College of DuPage?
Stop by or call Campus Central at (630) 942-3000 or Counseling, Advising and Transfer at (630) 942-2259.

Continuing or Past COD Students
For appointments at COD's main campus, call (630) 942-2259, or one of the COD Centers.

Ask a counselor a question.