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Intelligent Message Filtering

To combat the influx of unsolicited email messages, also known as junk email or spam, the Exchange email server has been integrated with Intelligent Message Filtering (IMF) to help filter and manage the amount of spam being sent to your mailbox.

Intelligent Message Filtering will move all your messages that it considers to be junk email to a folder in your mailbox labeled “Junk Email.” IMF determines this by assigning a rating to messages based on the regularity of word associations, and identifies spam by monitoring what kind of messages users designate as junk mail.  Messages receiving a high rating are regarded as spam, and moved to the Junk Email folder.

Since IMF may move some legitimate messages to the Junk Email folder, such as email from listservs or news letters, you should monitor the messages being filtered to that folder.  (Messages in the Junk Email folder older than 90 days will be automatically deleted.) 

Enabling Intelligent Message Filtering

To enable IMF and filter junk email:

  1. Log onto Outlook Web Access: http://mail.cod.edu
  2. From the navigation pane on the left, click the Options button
  3. Scroll down to the Privacy and Junk Email Prevention section
  4. Checkmark Filter Junk Email.
  5. Click the Save and Close button on the toolbar


Be sure to check the Junk Email folder regularly to ensure you do not miss messages that you want to receive

Managing Junk Email lists

To manage messages received in your inbox and Junk Email folder, you can identify which addresses should be added to a “Safe Sender”, “Safe Recipient”, or “Blocked Sender” list.  To mange the lists:

  1. Log onto Outlook Web Access: http://mail.cod.edu 
  2. From the navigation pane on the left, click the Options button
  3. Scroll down to the Privacy and Junk Email Prevention section
  4. Click Manage Junk Email lists
  5. Click the View or Modify List drop-down to modify your Safe Senders, Safe Recipients, and Blocked Senders lists   
    • To add an address to a list, click Add, type the email address or domain in the text box, and then click OK.
    • To modify an address in a list, select the address, and then click Edit. Change the entry, and then click OK.
    • To remove an address in the list, select the entry, click Remove, and then click OK
    • To include your contacts as safe senders, select the Trust email from your contacts check box.
    • To Treat all email as Junk Email unless it has come from a member of your Safe Senders or Safe Recipients lists, select the check box.
  6. Click the Save and Close button at the top of the window, or your changes will not be saved.
 

Contact Information

Faculty/Staff Helpdesk
(630) 942-4357
Email: helpdesk@cod.edu

Student Helpdesk
(630) 942-2999
Email: studenthelp@dupage.edu

Hours of Operation