Woman leading a meeting

Business Leadership

Whether you are a seasoned manager with a large staff, a new supervisor with your first direct report or a team member eager to expand your role, our business leadership courses can help you rapidly refine your existing strengths and develop new skills to confidently lead others and drive the performance of your team or organization. Learn how to overcome challenges, create a culture of excellence and achieve the results that matter most.

Enroll in our business leadership courses as an individual or have your whole team partner with College of DuPage for a customized training program. Our trainers are industry experts who will work with you to tailor course content based on your organization's specific needs. Customized training can be delivered at your location, online or at one of our state-of-the-art campuses.

Upcoming Courses

An exceptional customer experience and a robust bottom line are not at odds with each other. In many business cultures, it is believed that investing in service excellence does not provide a return, certainly not a healthy one, to the organization. This course will demonstrate that exception customer experiences is exactly what leads to an impressive increase in revenue and profitability. Many solutions simply don’t cost that much to deploy, while others are things seen as “the cost of doing business” that can be quantified, and eliminated, leading to a more productive and engaged workforce, better customer experiences and a sizeable savings. The course will provide the framework of understanding the Financial Cost of Bad Service, as well as the tools to quantify areas for improvement in your business.

Wednesday, Feb. 9 and 16
9:00 to Noon
BSBUS-0600-305, $199
On campus in Glen Ellyn

Business success and employee engagement is generated because of company culture, not despite it. An organization’s culture IS the organization. It provides the ecosystem for success or failure.  In this course, Christine Churchill will share methods for determining, and shoring up, areas in your culture that need to be addressed and will lead to a Culture of Excellence. She will walk you through a roadmap to cultural excellence that you can use to build and improve your team / organizational culture.

Thursday, March 3 
9 a.m. to 1 p.m.
BSBUS-0600-315, $149
On campus in Glen Ellyn

This virtual course helps new supervisors understand their roles as they transition from individual contributor to supervisor. Assess your current skills and further develop competencies that bring out the best in the staff members you manage. Examine varying leadership styles, the legal aspects of supervising, the art of delegating and many other people-management strategies that will help you succeed at this critical level in your professional journey. 

Thursday, February 24
8:30 a.m. to 4:00 p.m.
BSBUS-0600-050, $249
On campus in Glen Ellyn

Selling today is all about partnering to create value for the buyer. Join us to learn the critical skill-set of “face to face” selling to a potential client. This fun, empowering and interactive workshop will equip you to be a more results-oriented sales professional.

Wednesday, Feb. 23
9 a.m. to noon
BSBUS-0600-120, $129
Naperville Center (NC), Room 16

Did you know that the pandemic has ignited a renaissance of choice for the GIG or side-hustle worker? In this virtual workshop you will gain an understanding of the various models of working in the alternative workforce. Assess your personal strengths with a personal SWOT analysis and 4 P’s personal assessment. Investigate the business model that best fulfills your needs as a GIG worker. Identify the benefits and challenges of engaging in a multi-income generating strategy to add or create financial gain as a GIG worker.

Wednesday, March 9
6:30 to 8:30 p.m.
BSBUS-0600-110, $99

To register for classes, please call the CE Registration desk at (630) 942-2208 or email ce@cod.edu

For more information about these classes or to set up training for your organization, contact Jenifer Walsh (walshj103@cod.edu)

New Leadership Keynote Series

To register for classes, please call the CE Registration desk at (630) 942-2208 or email ce@cod.edu.

For more information about these classes or to set up training for your organization, contact Amanda Skarosi (skarosia@cod.edu).

Do you ever depend on someone in a different part of your organization who doesn't have the same sense of urgency as you? Do you have situations where you need your sponsor to take action or a colleague to deliver, yet you don't have the authority to make it happen? Increasingly we are responsible for delivering initiatives with people who do not report to us while relying on stakeholders we don't have authority over. 

Our ability to influence can make all the difference in getting commitment and achieving our objectives as leaders. In this session, we'll talk about what influence is (and how it differs from manipulation). We'll talk about a 5-part model from neuroscience that will help improve your ability to influence without authority. We will review Dr. Robert Cialdini's six weapons of influence, including how to ethically use them (as well as defend against them when people try to use them on us). Andy will share insights from his People and Projects Podcast interviews with influence authors and researchers, giving you practical, evidence-based tips that will help you lead and deliver. You will also walk away with recommended books and resources to continue your learning after the session. 

If you are already PMI certified, you can earn 2 PDUs by completing this course.  

As a result of this workshop, participants can:

  • Explain the difference between influence and manipulation
  • Describe specific strategies to influence others.
  • Apply a 5-part model to reduce resistance and gain support from others·        
  • Summarize the cardinal law of persuasion

Spring 2022
Friday, Feb.4
1 to 3 p.m.
BSPMP-0600-001, $125
Virtual Classroom 

As leaders of teams and projects, we regularly face choices and decisions that have downstream consequences. Do you want to be able to make better decisions in your personal or professional life? Do you want to help your team members make better choices when it comes to decisions on their projects? Or are you simply curious about how and why people make certain choices?
 
In this highly interactive workshop, Andy Kaufman, PMP shares why the familiar pros-and-cons approach seems to make sense but is profoundly flawed. He discusses how our biases influence the options we consider and the choices we make, and how we can fight those biases. Andy shares examples of how team leaders can influence team decisions in positive and negative ways. Is our problem with decisions that we are overconfident? Maybe-and maybe not! Andy will show how overconfidence is overrated as an explanation for poor decisions.
 
You and your team have important decisions that need to be made. No technique can guarantee great decisions every time, but you will leave this session with practical ideas and tools to make better choices for you, your team, and your projects.

If you are already PMI certified, you can earn 2 PDUs by completing this course.  

As a result of this workshop, participants will be able to:

  • Describe a phrase that helps identify when they are not evaluating enough options for their decisions.
  • Summarize how biases impact decisions we make.
  • Implement a 4-step process to help them make better decisions.
  • Describe strategies to help validate assumptions before making decisions.
  • Identify approaches to cut their losses on bad decisions.

Spring 2022
Friday, Feb. 11
1 to 3 p.m.
BSPMP-0601-001, $125
Virtual Classroom 

We often recognize executive presence when we see it, but it can be difficult to define. There's something about a person with presence. People are more likely to listen to them and willingly follow them. In this fast-paced, highly interactive workshop, Andy Kaufman shares practical insights gleaned from years of working with executives around the world. He builds on the idea that executive presence is based on confidence without arrogance. But what about those daunting moments when you don't feel so confident? Through interviews with senior leaders, leading authors and experts, Andy shows how the imposter syndrome is an issue we all struggle with, from aspiring frontline leaders to CEO's (and shares practical ideas on how to address it). From how we show up, speak up and deliver results, executive presence is not something we innately have or not—it is something one can develop. This fun, insightful, motivating workshop shows you how.

If you are already PMI certified, you can earn 2 PDUs by completing this course.  

As a result of this workshop, participants will be able to:

  • Define what executive presence is.
  • Describe what must exist for us to trust a leader.
  • Explain what needs to be in place for people to willingly follow a leader.
  • Describe what the impostor syndrome is and how to recognize it when they are falling into it.
  • Explain why many leaders need to increase their assertiveness in order to improve their effectiveness.
  • Apply the learning to daunting, real-world scenarios.

Spring 2022
Friday, Feb. 18
1 to 3 p.m.
BSPMP-0602-001, $125
Virtual Classroom 

Managing up is not sucking up. It's not a set of insincere political maneuvers designed to fake your way to success. In this workshop, you will learn practical approaches to build and maintain a productive relationship with your boss. You'll learn why waiting for your boss to change doesn't work. We'll discuss why your success and your boss's success are tied together. You'll learn insightful tips on helping your boss trust you. You'll see how understanding your boss's preferences and styles can help you adjust accordingly and how being proactive can make all the difference. Andy will share insights from his People and Projects Podcast interviews with leadership and management authors and researchers, giving you practical, evidence-based tips that will help you thrive with your boss. You'll also walk away with recommended books and resources to continue your learning after the session.

If you are already PMI certified, you can earn 2 PDUs by completing this course.  

As a result of this session, participants can:

  • Explain the difference between obligation and responsibility, and how that can motivate them on to take the initiative to improve the relationship with their boss.
  • Describe the three components of trust and how to use that knowledge to build trust with their boss.
  • Explain the difference between adjusting their style and being inauthentic--the first is important; the second is not required.
  • Apply a 5-part model to reduce resistance and gain support from their boss and others.
  • Explain the difference between keeping a boss informed and keeping them satisfied.
  • Summarize influence techniques to secure commitments and keep their boss and others on track.
  • Describe approaches to deliver bad news in a good way.
  • Explain a simple formula to manage expectations.

Spring 2022
Friday, Feb. 25
1 to 3 p.m.
BSPMP-0603-001, $125
Virtual Classroom

 

Leadership Institute by Naperville Area Chamber of Commerce

Presenting sponsor Navistar. Location sponsor College of DuPage
There has never been a time in recent history where effective leadership is needed for organizations to succeed in the 21st Century! Consequently, that need has also exposed the glaring gaps in today’s leadership development processes. True leadership development entails the process of improving one’s leadership skills, knowledge and attitudes in the context of the leadership roles they have in the organization. While leadership training provides the skills and, to some degree, knowledge, it is only through true leadership development in the context of the leader’s environment that the knowledge and attitudes are fully developed for sustainable success as a leader.

Naperville Area Chamber of Commerce, together with Presenting Sponsor Navistar and Location Sponsor College of DuPage are pleased to bring you this leadership program at COD’s Naperville campus. This program achieves that development goal by breaking leadership development into three key areas; self-leadership, leader relationships and organizational leadership. Each of the twelve sessions builds on the previous sessions such that learning is progressive. Additionally, each session includes fieldwork requiring participants to apply newly- learned skills and knowledge in the context of their work environment and receive real-time feedback from the facilitators to reinforce learning.

 We will offer Self-Leadership in Spring 2022, Leader Relationships in Fall 2022, and Organizational Leadership in Spring 2023. Each semester will have one topic on the first Tuesday of the month and will be held at College of DuPage’s Naperville Center located at 1223 Rickert Drive in Naperville. To bring all the topics together, each participant will create a goal they want to complete or be well on their way to completing by the time they graduate from the program. While all twelve sessions are encouraged, the curriculum is designed for participants to apply a-la-carte to any combination of sessions they feel are most beneficial to them as leaders. 

Spring 2022 Leadership Institute

First Tuesday of Feb., March, April and May
9 a.m. to noon
BSBUS-0600-400, $465

  • Tuesday, Feb. 1 -Self-Assessment (includes DISC assessment)
  • Tuesday, March 1- Ethics and Motivation
  • Tuesday, April 5- Attitudes and Behavior
  • Tuesday, May 3- Goal Planning and Time Management

Finish all four topics and receive Certificate for Self-Leadership. This is a Signature event of the Naperville Area Chamber of Commerce.

Enroll for classes individually without taking all four in series.

Self-Assessment
Tuesday, Feb. 1
9 a.m. to noon
BSBUS-0600-410, $215*
(*includes DISC assessment)

Ethics and Motivation
Tuesday, March 1
9 a.m. to noon
BSBUS-0600-420, $150

Attitudes and Behavior
Tuesday, April 5
9 a.m. to noon
BSBUS-0600-430,  $150

Goal Planning and Time Management
Tuesday, May 3
9 a.m. to noon
BSBUS-0600-440, $150