Adult students at computers

Proctoring Guidelines

Proctoring services are only available in Specialized Testing Services at College of DuPage on the Glen Ellyn campus. Specialized Testing Services is located in the Berg Instructional Center (BIC), room 2A08.

Appointments

Proctored exams are only administered by appointment. Appointments must be made at minimum 48 hours in advance to avoid incurring any additional fees. Appointments begin when the examinee starts an exam, not when the examinee arrives. Please arrive 15 minutes early.

A government-issued photo ID is required for all services. Lockers are available free of charge for testers.

Fees

All proctored exams require a $25 Registration Fee. Appointments must be made a minimum of 48 hours in advance. A $15 Rush Fee is incurred when an appointment needs to be made less than 48 hours in advance. Rescheduling is allowed for an additional $15 Rescheduling Fee, you must call or come in to the office to reschedule. Fees are nonrefundable.

Testing will not be permitted beyond the maximum allowed time indicated by the exam sponsor or past closing of the office. Late arrivals may or may not be accommodated depending on seat availability and/or office hours. If the exam needs to be rescheduled, an additional fee will be assessed.

Submitting Exams

Exams are accepted by mail or email. We do not accept faxed tests. Mail the exam to:

Jarret Dyer, Coordinator
College of DuPage, Testing Center
425 Fawell Blvd.
Glen Ellyn, IL 60137

Emailed exams can be sent to testing@cod.edu. Each exam must include the following information:

  • Student’s name
  • Institution’s name
  • Course name and test number
  • Materials student is allowed to have/access during the exam
  • If a calculator is allowed, specify what kind (graphing, non-graphing, scientific, etc.)
  • Exam instructions (time limit, delivery format, etc.)
  • Contact information for the institution/instructor/tech support, including after-hours/weekend contact information.
  • Method of returning the exam (address/information to scan and email, fax, mail)

There is a processing time of one business day for all exams. Exams must be received at least one business day before the student's scheduled appointment..

The Testing Center does not accept or distribute homework or keep unopened exams on file for more than five months.

Returning Exams

Proctors will scan and email, fax, or mail (USPS only) exams back to the student's institution.

If the exam must be returned by a traceable method, the institution or the student must provide a prepaid UPS envelope. (If FedEx is used, there may be an additional delay of one business day.)

If the student chooses to provide a pre-paid envelope note: When going to FedEX/UPS/USPS etc. you must use the College of DuPage's address: 

College of DuPage - Specialized Testing Services
425 Fawell Blvd. 
Glen Ellyn, IL 60137 

Students are not allowed to mail the tests back themselves. Completed tests are returned the following business day.

Contact Information

Academic and Specialized Testing Center, Glen Ellyn - Main Campus
Berg Instructional Center (BIC), Room 2A06/2A08
(630) 942-2401
Email: testing@cod.edu
Testing Hours and Locations