Students working together on a computer

Information Technology Services Security

Security Notices

Malware - “Cryptolocker Ransomware”

Prevention: Do not open email attachments from senders you do not know or attachment you do not understand as to why they were sent to you. If you own personal devices make sure the anti-virus software is up to date.

A particularly nasty phishing scheme is making it way around the US and the world and hooking unsuspecting users and downloading and executing malware on your computer that restricts access to your computer files and gives you 72 hours (typically) to pay a ransom to get access back to your computer files, etc.

The IT dept. is doing everything it can to keep it from getting to your inbox and your computer, but you are the last line of defense. Remember security is everyone’s business.

If you are infected and you receive a notice on your computer that says your personal files are encrypted, shut down your computer and disconnect it from the network immediately and call the IT Helpdesk (ext. 4357).

Security Guidelines

College-Wide Sensitive Data Incident Response Plan

The purpose of the College-Wide Sensitive Data Incident Response Plan (“The Plan”) is to provide a well-defined, organized approach for handling any potential unauthorized access/breach of sensitive data here at College of DuPage (COD). The Plan identifies and describes the roles and responsibilities of the Incident Response Team. The Plan also contains instruction on how the team is to prepare and how The Plan is to be maintained. Also included in The Plan is the contact information for every team member and other important personnel here at the college. The College-Wide Sensitive Data Incident Response Team, under the coordination of the Chief Security Officer, IT, is responsible for putting the plan into action. Copies of the College-Wide Sensitive Data Incident Response Plan are CONFIDENTIAL. Copies can be obtained by college staff, with the need to know, by contacting Keith Conlee,, x3055.

Computer Accounts

  • COD MS Outlook Email Distribution Group Assignment Procedure- An MS Outlook email ID is assigned to a default set of email distribution groups when it is created. After creation your email ID may be assigned to other existing email distribution groups depending on your job category and/or job function. If needed, a new email distribution group may be requested. The email distribution group assignment procedure documents how the college assigns email IDs to existing email distribution groups, and how to request the creation or deletion of an email distribution group.


For more information about College Guidelines, Federal Regulations, and Industry Standards that the college and college staff must conform to, refer to the following references. The college must comply with these guidelines, regulations, and standards, or face liabilities including but not limited to fines, and lost service capability. The IT Security Management function is responsible for making sure compliance is met which includes technical compliance, and staff training, awareness, and compliance demonstration.

FERPA (Family Educational Rights and Protection Act)

Requires protection of education records. Learn More

PCI DSS (Payment Card Industry Data Security Standard)

Requires the protection for all credit card information and transactions. Learn More

GLBA (Gramm-Leach-Bliley Act)

Requires protection of financial information

FTC - Summary and Act

HIPAA (Health Insurance Portability and Accountability Act)

Requires the protection of individually identifiable health information. Learn More

CALEA (Communications Assistance for Law Enforcement Act)

Requires electronic communication providers to provide easy access for law enforcement agencies to electronic communications for the purpose of electronic surveillance. Learn More

HEOA (Higher Education Opportunity Act)

Among other things outside IT requires the monitoring and stopping of illegal P2P file sharing. Learn More


Contact Information

Faculty/Staff Helpdesk
(630) 942-4357

Student Helpdesk
(630) 942-2999

Hours of Operation