About Information Technology Services

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Information Technology Services (IT) provides the technology foundation that supports teaching, learning and operations across the College.

IT delivers reliable, secure and innovative technology solutions that enable students, faculty and staff to succeed in a modern, digitally connected environment.

COD's Mission, Vision and Values

Information Technology Services Mission

The Information Technology organization at College of DuPage is dedicated to empowering students, faculty, and staff by providing reliable, secure, and innovative technology solutions. We support the college’s mission by delivering responsive IT services, fostering digital equity, and enabling academic and operational excellence across our diverse campus community.

Role of Information Technology Services

The Information Technology Services Department is a vital component in enabling the College to achieve IT strategic objectives. IT provides the technology, infrastructure, data, systems, and support necessary to advance student success, academic excellence, and operational effectiveness.

IT operates as a college-wide service organization, ensuring that technology is accessible, reliable, and aligned with institutional priorities.

What We Do

IT delivers a comprehensive range of technology services across the College:

IT Support & Customer Experience – Help desk services, technical support, and user assistance
Applications & Data Services – Enterprise systems, integrations, and reporting
Infrastructure & Operations – Networks, servers, cloud services, and system reliability
Information Security – Cybersecurity, risk management, and compliance

These integrated services ensure the College’s technology environment remains secure, scalable, and responsive to evolving needs.

Our Guiding Principles

IT follows key tenets that guide how technology is planned, delivered, and supported:

Student-Centered Service – Prioritizing solutions that enhance student success and access
Reliability and Security – Ensuring systems are secure, stable, and available
Collaboration and Transparency – Engaging stakeholders and fostering shared ownership
Innovation with Purpose – Implementing technology that delivers measurable value
Accessibility and Inclusion – Designing solutions that are usable by all
Continuous Improvement – Using data and feedback to enhance services
Stewardship and Sustainability – Managing resources responsibly and efficiently

Governance and Collaboration

IT works in partnership with the College community through advisory committees that provide input, feedback, and strategic alignment:

Information Technology Advisory Committee (ITAC)
Administrative Technology Advisory Committee (ATAC)
Faculty Technology Advisory Committee (FTAC)
Student Technology Advisory Committee (STAC)

These groups ensure that technology decisions reflect the needs of students, faculty, and staff.

Commitment to the College Community

IT is committed to delivering technology that is:

Reliable and secure
Accessible and user-friendly
Aligned with teaching, learning, and operational goals
Continuously improving based on feedback and data

Through strategic planning, collaboration, and innovation, IT supports the College’s mission and enhances the overall experience for the entire COD community.