IT Strategy and Initiatives
Information Technology Services aligns all technology investments and initiatives with the College’s mission to educate, enrich and empower the community.
Our multi-year strategy ensures technology enables teaching and learning, strengthens operations, and enhances the student experience through secure, reliable, and innovative solutions.
Strategic Approach
ITS planning is fully integrated with the College’s Strategic Long-Range Plan and guided by:
- A five-year strategic planning horizon, reviewed and updated annually
- Collaboration with campus stakeholders, advisory committees, and leadership
- Alignment with higher education technology trends and best practices
- A focus on measurable outcomes, sustainability, and continuous improvement
This structured approach ensures that technology remains a college-wide resource supporting academic and operational priorities.
Strategic Priorities
IT’s strategic priorities focus on advancing digital equity and access, strengthening secure and modern infrastructure, modernizing enterprise systems, enabling data-informed decision making, enhancing teaching and learning innovation, improving the student experience across the lifecycle, developing a skilled IT workforce and optimizing technology investments for long-term sustainability and efficiency.
Ensure all students, faculty, and staff have access to the technology, tools, and connectivity needed to succeed.
- Expand access to devices, software, and network resources
- Support mobile-friendly and remote learning environments
- Provide training and resources to build digital literacy
Maintain a resilient, scalable, and secure technology environment.
- Modernize networks, systems, and classroom technologies
- Expand cloud and hybrid infrastructure
- Strengthen cybersecurity and disaster recovery capabilities
Deliver integrated, efficient, and user-friendly systems.
- Transition legacy systems to cloud-based (SaaS) solutions
- Streamline and integrate enterprise applications
- Reduce system complexity and improve user experience
Enhance access to accurate, timely, and actionable data.
- Expand data warehousing and analytics capabilities
- Implement dashboards and reporting tools
- Strengthen data governance and data quality practices
Support high-quality instruction across all modalities.
- Enhance hybrid, online, and in-person learning environments
- Expand instructional technology and classroom capabilities
- Provide training and support for faculty
Improve the end-to-end student experience.
- Modernize student systems and digital services
- Enhance advising, enrollment, and financial processes
- Expand multi-channel student support
Build and sustain a skilled and agile IT workforce.
- Invest in training, certifications, and professional development
- Promote cross-functional collaboration and career growth
- Align staffing with evolving technology needs
Maximize value and efficiency of technology investments.
- Consolidate systems and reduce redundancy
- Leverage shared services and strategic partnerships
- Implement sustainable technology practices
Major Initiatives
Information Technology's major initiatives focus on modernizing core systems, strengthening cybersecurity, enhancing data and analytics capabilities, upgrading infrastructure and expanding digital tools and automation to improve efficiency, access and institutional decision-making.
Technology Roadmap
Information Technology Services maintains a multi-year roadmap that balances:
- Sustaining investments (maintenance and lifecycle replacement)
- Enhancements (incremental improvements to existing systems)
- Innovation (new technologies and capabilities)
Commitment to Continuous Improvement
Information Technology Services continuously evaluates technology services and initiatives
through:
- User feedback and advisory committees
- Performance metrics and service data
- Emerging technology trends and opportunities
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